Job Details  

Front Desk Attendant
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Job ID 5669
Job Type Work-Study
Employer Residential Life(S7000)
Date Posted Nov 12, 2024
Category Front Desk Attendant
Job Description
The Office of Residential Life is looking for enthusiastic and engaged students to fill our Front Desk Attendant positions within our residence halls. The Front Desk Attendant position consists of sitting front desk in one of our 4 residence hall communities (6 residence halls) to help maintain safety, security, and community engagement within those communities. Priority hiring will be given to students with federal work-study awards. 
 
Duties include but are not limited to:
Ensuring residents are swiping into the turnstiles with their ID
Checking IDs of all residence hall guests
Maintaining the residence hall guest log with detailed accuracy
Completing a front desk log for the Residence Hall Director (RHD) at the end of each shift
Answering the phone at the front desk
Assisting with resident inquires and/or work orders as it relates to the residence hall
Assisting with visitor inquiries as it relates to the residence hall
Maintaining lobby appearance as outlined by the Residence Hall Director
 
Front Desk Attendants will also be expected to:
Work a minimum of 10 hours a week for the department in this role
Maintain a positive and professional demeanor when working front desk shifts
Maintain timely submission of hours worked/timesheets for approval for pay
Remain honest in submission of hours worked/timesheets
Attend training and/or in-service opportunities as planned
Maintain confidentiality of student information within the scope of FERPA
Disclose campus activity involvement and other campus employment for hiring and planning purposes

 

Job Requirements
Preferred Qualifications/Job Requirements
Student must be a matriculating student at Iona University (undergraduate or graduate)
Student should have a federal work study award
Student must be in good judicial standing with the university
Student should be able to exercise flexibility in scheduling where necessary.
Students with customer service experience, conflict resolution experience, and/or work order (Dude Solutions) experience are preferred.
Students with knowledge of university policies and mail services are also preferred.
 
Please note the number of available openings on this posting does not accurately reflect what may be available. You may contact our office to inquire if there any positions open/available at the time of your application submission.
Available Openings 112
Hours 10.0 to 20.0 hours per week
Hourly Rate $16.00/hour
Time Frame Academic Year
Contact Name Chasity LaShaun Ali
Contact Email residentiallife@iona.edu
Work Location Residence Halls
Phone 914-633-2336
Fax N/A


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